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Eliminate the need for excessive hardware setups and instead manage all of your calls and messages from a central location.
Our business phone system offers advanced call routing that efficiently distributes inbound calls amongst your staff. Your teams can answer from anywhere while you can supervise and monitor them with ease. You’ll gain access to cutting-edge technology and customization options that make it easy for you to run and scale support operations without any help from an IT team.
An all-in-one solution that helps you improve outbound service and sales, ensuring efficiency even with smaller teams. Use local numbers to triple your telemarketing answer rates. Use automation to call inbound leads within minutes. And track key metrics that help you continuously improve operations.
Did you know that small business call centers are nearly 30% less efficient because agents find it difficult to access customer information? CXDYNAMIQ seamlessly integrates with almost any CRM, including homegrown ones, to ensure that agents automatically view customer data on every inbound and outbound call.
CXDYNAMIQ offers advanced call monitoring tools to improve training, compliance, and call center performance. This includes call recording, live call monitoring, 70+ performance reports, and advanced options such as automated call transcriptions.
Here is why CXDYNAMIQ is uniquely placed to serve growing business needs.
Add and remove someone from your team or CRM seamlessly. So you can expand your platform and team effortlessly to meet your activity levels.
Our flexible, monthly, pay-as-you-go pricing makes it easy for you to scale up or downsize anytime. And our international presence with local phone number availability across 160+ countries ensures that we can support your expansion plans across the country or world. With CXDYNAMIQ, you get enterprise-grade features right from the start, and you can add more AI-based capabilities as and when you need them.
Build the seamless, fast, personalized communications your modern customer craves.
CXDYNAMIQ CX hub is the easiest way for small businesses to explore omnichannel capabilities. Our unified platform enables you to use the same teams to handle calls, chats, and social media. This makes it easy for you to explore and scale new digital channels without any heavy investments or team-building efforts. Moreover, our in-built contact manager for small businesses helps you ensure a consistent customer experience even before you’re ready to invest in a CRM. And our chatbots can ensure high efficiency and low cost of operations while giving customers the 24 x 7 availability and fast responses they crave.
CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful outbound campaign.
Reduce cost per customer with self-service and multi-level IVR options.
Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.
Auto record calls and view recordings against customer tickets for easy tracking.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Manage your enterprise call center services from anywhere while tracking every call.
Accelerate responses with sophisticated routing & automatic call distribution.
Skip answering machines to connect agents only to live prospects.
Quickly automate & personalize IVR messages.
Automatically record every call and view it alongside prospect data in your CRM.
We will catch you as early as we receive the message
